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Technical Support Manager – South West Region

Technical Support Manager – South West Region

We’re looking for an experienced and motivated Technical Support Manager to ensure compliance on the Built Estate across the South West region. This is a key role focused on ensuring our technical and compliance processes run smoothly, safely, and to the highest standards.

Whether you’re already in a compliance role or have strong technical FM knowledge with the drive to specialise, we’d love to hear from you.

What You’ll Do:

  • Act as the Subject Matter Expert for HV/LV electrical infrastructure and equipment.
  • Be appointed as Authorised Person (AP) for HV/LV and Petroleum systems after appropriate training (prior AP experience in at least one is essential).
  • Support operational teams in Authorising Engineer (AE) audits across all disciplines.
  • Manage and follow up on DSEAR reports and other audit actions.
  • Work with planning teams to keep asset data and maintenance schedules accurate and compliant.
  • Maintain and update key compliance registers – Asbestos, Water Hygiene, F-Gas, Hazards, and more.
  • Investigate technical issues, produce reports, and help implement safe, compliant solutions.
  • Drive process improvements that lead to better, more consistent and auditable practices.

Essential Criteria:

  • Experience in a hard FM services management/compliance role at a managerial level.
  • Strong working knowledge of:
  • HV/LV electrical systems (with prior AP appointment in at least one discipline)
  • Gas/F-Gas
  • Water Hygiene
  • Asbestos
  • Fire safety
  • Confident with health & safety legislation relevant to FM.
  • Comfortable with Microsoft tools (e.g., Teams, SharePoint, Excel).
  • A valid driving licence and willingness to travel within your region and occasionally across the UK.

Desirable:

  • Familiarity with MOD/DIO Regulations (training provided if needed)
  • Knowledge of DSEAR, hazardous area working, and petroleum systems.
  • Experience with SFG20 and Maximo asset management systems.

What We Offer:

  • A role with real impact on safety and compliance
  • Ongoing training and professional development
  • Opportunities to expand your knowledge into petroleum systems and MOD-specific standards.
  • Supportive team environment with autonomy and flexibility
  • Travel opportunities and varied, interesting work across the region

Salary – £42,000 – £47,250 + £500 monthly car allowance

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